West XL
Mining machine spares




Home..How to buy


How to Buy

Normal delivery to Perth

Normal delivery to outside Perth

Urgent orders

Pickup orders

Proof of delivery

Backorders

Communication

Acknowledgement

Conditions of Sale


Normal non urgent deliveries to Perth Western Australia

Look up the genuine part number of your required item in your parts catalogues

Look through our numerical lists to find the part, note the quantity available

If the number does not appear it may have been superseded or we don't have it

Stocks are being updated regularly so it pays to check each time you need a part

Make your selection from the lists and email us for a price

Upon receipt of confirmation of availability and price

Contact your purchasing officer for a purchase order in the normal way

Have your purchasing officer email the purchase order through to us

Upon receipt of the purchase order and payment the parts will be picked, packed and delivered FIS Perth during the following 7 days

Normal non urgent deliveries to outside Perth Western Australia

Look up the genuine part number of your required item in your parts catalogues

Look through our numerical lists to find the part, note the quantity available

If the number does not appear it may have been superseded or we don't have it

Stocks are being updated regularly so it pays to check each time you need a part

Make your selection from the lists and email us for a price

Upon receipt of confirmation of availability and price

Contact your purchasing officer for a purchase order in the normal way

Have your purchasing officer email the purchase order through to us

Upon receipt of the purchase order and payment the parts will be picked, packed and delivered at no cost to your nominated courier within Perth Western Australia during the following 7 days

Urgent orders

Urgent Orders may not available every day. We aim to accommodate all requests as best we can.

Look up the genuine part number of your required item in your parts catalogues

Look through our numerical lists to find the part, note the quantity available

If the number does not appear it may have been superseded or we don't have it

Stocks are being updated regularly so it pays to check each time you need a part

Make your selection from the lists and email us for a price

Upon receipt of confirmation of availability and price

Contact your purchasing officer for a purchase order in the normal way

Ensure a line is added to the purchase order for delivery

A small delivery fee will apply to urgent deliveries

Have your purchasing officer email the purchase order through to us

The emailed purchase order should be followed up with a phone call

Upon receipt of the purchase order and payment the parts will be picked, packed and delivered to your nominated address

Time is of the essence in this case and early orders are more likely to be delivered promptly

Cut off times apply

Pickup orders

Pickup Orders may not be available every day. We aim to accommodate all requests as best we can.

Look up the genuine part number of your required item in your parts catalogues

Look through our numerical lists to find the part, note the quantity available

If the number does not appear it may have been superseded or we don't have it

Stocks are being updated regularly so it pays to check each time you need a part

Make your selection from the lists and email us for a price

Upon receipt of confirmation of availability and price

Contact your purchasing officer for a purchase order in the normal way

Have your purchasing officer email the purchase order through to us

Upon receipt of the purchase order and payment the parts will be picked, packed and held for pickup

Cut off times apply

Proof of delivery

Proof of delivery acknowledges receipt of goods by the purchaser

In all cases a proof of delivery will need to be signed

The onus is on the purchaser to ensure the availability of a person able to sign a proof of delivery

At no time will parts be left with the purchaser without proof of delivery being signed unless this has been prearranged and a line is added to the purchase order acknowledging the purchaser's right to proof of delivery is waived

Backorders

The stock showing in the parts list on this site is often all that will be available in the short term

Backorders will usually not apply

Communication

Sometimes things go wrong

If there is any issue with the parts or the delivery contact us as soon as you can so we can sort it out

Acknowledgement

By placing an order with us you acknowledge you have read and understand our conditions of sale

Conditions of Sale

Ownership of property is granted to the purchaser only upon full payment of invoice

Onus of responsibility for the property is on the purchaser upon receipt of the property

In the event of a third party courier taking control of the property the purchaser acknowledges that party's signature is a valid signature for Proof of Delivery, and as such the property is then deemed to have been delivered to the purchaser

If in the event the purchaser is not able to supply a proof of delivery but needs the property to be delivered then the purchaser will add a line to his purchase order waiving his right to proof of delivery

The supplier will not be held accountable or liable for any loss or consequential damages incurred by the supply or non supply of goods or the storage, fitting or use of such goods

The purchaser acknowledges the supplier's right to enter the purchaser's premises to retrieve property where ownership of such property has not been granted under these conditions of sale or other conditions as agreed between the purchaser and the supplier in writing

All prices quoted by West XL are exclusive of G.S.T. or any other government taxes and charges, unless otherwise noted

Goods are supplied in good faith but poor handling, incorrect fitting or damage is beyond our control and therefore will not be covered by any warranty

Warranty period is generally 90 days and is limited to the original purchase price of the item

Warranty will only be considered upon return of the goods in full and after inspection by us

The supplier reserves the right to refuse supplying any goods to any purchaser for any reason within statutory law